Doctors In Eight Mile Plains & Health Care Medical Centre

OUR BILLING POLICY

Eight Mile Plains Family Doctors are committed to deliver the highest level of patient medical care. Due to higher costs of providing a quality medical service we have to apply mixed billing from 01st of July 2022, Still We Do Bulk Billing on Weekends.

BILLING POLICY – TELEHEALTH

From 5.10.23 all Telehealth consultations will incur a fee. This fee applies to everybody including Concession Card Holders, Children, Results and follow up by phone. The fee is $ 76.45( Gap $35.25).

This fee applies to Telehealth only and concession card holders, children, results etc, will still be bulk billed when you come to the surgery for an appointment.

FEES & BILLING -

This is a mixed billing practice. Fees are based on the time you spent with your doctor, and the complexity of the medical problem.

Our fees structure – Will effect from 01st July 2022

MONDAY TO FRIDAY

Item	Medicare Rebate ($)	Private ($)	Out of pocket fee ($)
Brief(MBS item 3)	18.85	37.65	18.8
Standard(MBS item 23)	41.2	76.45	35.25
Long(MBS item 36)	76.7	127.7	51
Extended(MBS item 44)	117.4	204.1	86.7
Antenatal(MBS item 16500)	51.65	127.7	76.05
Telehealth(MBS 91891)	41.2	76.45	35.25
Mental health care plan - New patient (MBS item 2715)	99.70	127.7	28

WEEKEND

Item	Medicare Rebate ($)	Private ($)	Out of pocket fee ($)
Brief(MBS item 5000)	31.75	50	18.25
Standard(MBS item 5020)	53.65	85	31.35
Long(MBS item 5040)	92	135	43

WILL bulk BILL FOR;

Below 16 Years old.
Chronic disease management plan/ Health Assessment/ Mental health care plan review
Newborn Babies (If parents are regular patients)
International students/ Overseas visitors with BUPA/ Allianz/ NIB / Medibank
Valid Concession Card holders (pension card, Health care card and DVA holders )

Certain procedures – Wound Dressing/ Excisions/Suturing/Foreign body removal/ Implanon/Punch biopsy etc may attract a fee. Please check with the reception before make the appointment.

Following services are privately charged with no Medicare rebate.
Commercial Driver’s License
Insurance Paperwork
superannuation, passport, health funds paperwork, Citizenship etc. Work Cover

At the time of your visit, you will be required to pay for your consultation. Payments can be made via cash, credit card or EFTPOS. We can refund eligible Medicare claims on the same day.

Cancellation Fee Non-attendance Fee – $40+GST will apply if you miss the appointment or fail to cancel the appointment 3 hours prior to the scheduled time.

Repeat Prescriptions– In exceptional circumstances, at the discretion of the treating doctor, a collection of a script may be possible but will attract a fee of $25 /-.

Fees are displayed in the waiting area. We always try to keep our fees affordable.
Any concern related to the payment can be discussed with our receptionist at the booking prior to the consultation.

CHOOSING THE APPROPRIATE APPOINTMENT

Following examples will help you to decide what sort of an appointment to be booked for your medical concern, If you are in doubt, always contact the receptionist at the time of booking to help you to choose appropriate (Brief/Standard or Long Appointment) accordingly to avoid disappointment and to run the doctors diary on time.

BRIEF (< 5 MIN)

Expired referral renewal
Repeat prescription of regular medication
BP check without planning treatment

STANDARD CONSULTATION (10 MIN)

Earache
Simple results follow up
Breast Check
Urine Infection’
Sore throat/Cough/Cold
Pill script
BP check with discussion of treatment
Infant Immunization
Adult Vaccine
New Referral

LONG APPOINTMENTS (20 MIN)

First appointment of a new patient
Newborn baby check
Postnatal check for mother
Cervical screening test
Full body skin check
Mental health plans (New plan only)
Workcover
Menopause counselling
Travel Advice
Contraceptive Advice
Depression/Anxiety/ Mental Health Assessment
Pregnancy Planning
Antenatal checkups

IF YOUR PROBLEM IS ONE OF THE FOLLOWING, PLEASE BOOK A LONG APPOINTMENT.

Tiredness
Dizziness
Vertigo
Losing weight
Chest pain
Abdominal pain
Abnormal vaginal bleeding
Back pain
If you have multiple issues to discuss and if you feel your problem is complex or time taking to discuss

BILLING POLICY – TELEHEALTH

From 5.10.23 all Telehealth consultations will incur a fee. This fee applies to everybody including Concession Card Holders, Children, Results and follow up by phone. The fee is $ 71.20 and you will receive a Medicare rebate of $ 41.20. There is a $ 30.00 out of pocket fee.

This fee applies to Telehealth only and concession card holders, children, results etc, will still be bulk billed when you come to the surgery for an appointment.